As part of our mission to give you a great deal online, we consistently compare our prices to that of our competitors in order to ensure that we have even lower deals available. We give our guarantee that you will find extremely low priced, brand name rugs and rug pads on our site. Because we sell at MAP (Minimum Advertised Price), have free shipping and handling and processing, and don't collect any sales tax, you can be sure that you are getting a great deal online. We have noticed that a lot of our competitors hide these costs and often other outrageous fees deep within the checkout process.
If for some reason we have overlooked a competitor's price, then here's our promise to you: if you haven't ordered yet, and you find the same product on another website for a price lower than ours, we'll not only match it, but we will beat it by a further 10% off! Alternatively, we'll refund you the EXTRA 10% difference if you have already purchased your rug from us within the past 30 days, and found it cheaper somewhere else. So rest assured knowing that you are getting only the best deal you can find anywhere online.
To receive a price match, please Contact Us with the following information:
- Your full name
- email address
- phone number
- name of product that you would like to purchase, or have purchased
- competitor's total price (including base price plus shipping, handling, processing, taxes, and any other applicable fees that may apply)
- competitor's website's product page URL or address
Or feel free to call us toll free at 1-888-380-7249
The following rules and regulations apply with our "Low Price Guarantee":
- Competitor's product must be brand new and identical to the one on our site.
- Competitor's product must be offered from an authorized US dealer.
- Competitor's product must be in stock.
- Competitor's product cannot be listed on auction sites or member-only sites.
- Our lowest price guarantee does not apply to clearance, close-out, or liquidation items.
- Our lowest price guarantee does not apply to obvious pricing errors.
- Our lowest price guarantee only applies to TOTAL cost to deliver the item (this includes base price plus shipping, handling, processing, taxes, and any other applicable fees that may apply).
- Our lowest price guarantee only applies to products offered through online stores or websites.
- Our lowest price guarantee does not apply to private party sales or brick and mortar stores.
- We reserve the right to verify that all our terms and conditions have been met before issuing a price match or a refund.
